Terms of sale

Terms of Sale

Effective Date: Monday 9th February 2026

These Terms of Sale govern the purchase of digital services from our shop. By placing an order, completing a payment, or accessing a purchased service, you agree to these Terms of Sale.

1. Products and Services

All products offered for sale are digital services, including subscription-based access to an AI-powered chatbot. No physical goods are sold unless explicitly stated.

2. Pricing and Currency

  • All prices are displayed in euro.

  • Prices are subject to change at any time without prior notice

  • Taxes, if applicable, are calculated at checkout

We are not responsible for currency conversion fees or charges imposed by payment providers.

3. Payment Terms

  • Payment is due in full at the time of purchase

  • We accept payment methods made available at checkout

  • Orders are not considered complete until payment is successfully processed

We reserve the right to refuse or cancel any order due to payment issues, suspected fraud, or policy violations.

4. Digital Delivery

Purchased services are delivered electronically and made available immediately or shortly after payment confirmation. No physical shipping applies.

Access issues should be reported through the in-shop support chat.

5. Subscriptions

  • Subscriptions renew automatically on a monthly basis unless canceled

  • Renewal charges are processed using the payment method on file

  • Usage limits and access terms are defined in the service description

You are responsible for managing your subscription and ensuring your payment information is current.

6. Cancellations

You may cancel your subscription at any time. Cancellation stops future billing but does not refund the current billing period. Access remains active until the end of the billing cycle.

7. Returns and Refunds

Due to the digital nature of the services:

  • Returns are not applicable

  • Refunds are issued only in accordance with our Return and Refund Policy

By completing a purchase, you acknowledge and agree to these conditions.

8. Order Errors and Corrections

We reserve the right to:

  • Correct pricing or listing errors

  • Cancel or adjust orders affected by errors

  • Refund payments when required by law or policy

9. User Responsibilities

You agree to:

  • Provide accurate billing and account information

  • Use purchased services in compliance with our Terms of Service

  • Review service descriptions before completing a purchase

Misuse of the service may result in suspension or termination without refund.

10. Disclaimer of Guarantees

We do not guarantee specific outcomes, results, or satisfaction from the use of any digital service. All services are provided “as is” and “as available.”

11. Limitation of Liability

To the maximum extent permitted by law, our liability for any claim related to a sale shall not exceed the amount paid for the applicable service.

12. Governing Law

These Terms of Sale are governed by the laws of France, without regard to conflict of law principles.

13. Changes to These Terms

We may update these Terms of Sale at any time. Updates take effect upon posting. Continued purchases constitute acceptance of the revised terms.

14. Contact

All sales-related questions or issues must be submitted through the in-shop support chat, which is our official support channel.